Hyster enjoys a terrific relationship with the majority of its clients due its focus on creating total customer satisfaction through its world class production. Our objective is to anticipate the needs of all our customers along with deal with them with forklifts that provide the reliability, the value and the performance which they demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and provide an on-going voice of customer research both on-line and in the field. We have over 400 design engineers to translate that input into clever designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help make sure that the best machine practices come together. Other advanced tools like for example virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total reliability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, each and every time.
Total Quality Each and Every Time
To initiate quality from the beginning, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like for example part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold each and every worker accountable for constant quality, combined with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a huge variety of features. The company has remained completely dedicated to its key focus on safety and quality, on being innovative every time, and by offering several of the best material handling machinery on the market. These are just a few of the reasons the corporation has become a leader in the industry.